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Credit Union Case Study (1)
Wescom Credit Union is in the competitive financial market,
where service is many times the only differentiator between
whether members (customers) select them as their "Primary
Financial Institute" (PFI) or another credit union or
bank.
[More]
Credit Union Case Study (2)
At the core of Wescom's Customer Relationship Management (CRM)
strategy is to enhance the relationship between Wescom and
its members. [More]
Wireless Case Study
CTI Management Services had been supporting Parkview
Community Hospital; providing consulting services,
PC/Server configuration and maintenance; when they uncovered
a Wireless LAN/Voice need beyond their expertise. We
approached the solution as a "sell through" opportunity; and
CTI maintained account control throughout the project.
[More]
Healthcare Case Study
Cardinal Health had the need to maintain a
higher level of security access into their
facility by transport delivery trucks and
individuals not entering through the main
lobby entrance (i.e. other entrances at the
employee lounge, and other delivery
entrances). Employees were inconvenienced
and time-wasted each time they had to answer
the door and "screen" the entrance of
delivery, etc.
[More]
Services Case Study
An old Nortel system was no longer supported.
[More]
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